Last updated: February 11, 2026

Waduha Welfare Organization (“Waduha”, “we”, “our”, or “us”) is a Pakistan‑registered, non‑profit welfare organization headquartered in Lahore and operating across Pakistan. We are committed to protecting the privacy, dignity, and trust of all individuals who engage with our organization.

This Privacy Policy explains how we collect, use, store, share, and protect personal information in a lawful, transparent, and ethical manner, inspired by international humanitarian standards and Islamic principles of amanah (trust), dignity, and responsibility.

This policy applies to all visitors, donors, volunteers, interns, students, ambassadors, partners, beneficiaries, and users of our website and digital platforms.

1. Our Commitment to Privacy and Ethics

Waduha treats personal data as a trust, not a commodity. We collect only what is necessary for legitimate organizational purposes and handle all information with care, confidentiality, and respect. Personal information is never sold, rented, or traded.

Our approach is aligned with:

Pakistani legal and regulatory requirements.
International good‑practice standards used by humanitarian organizations.
Islamic ethical values of responsibility, transparency, and protection of dignity.

2. Information We Collect

Depending on how you interact with Waduha, we may collect the following information:

a. Personal Identification Information

Full name
Email address
Phone or WhatsApp number
CNIC / B‑Form number (where required for verification or compliance)
Gender
City or street address

b. Program and Application Information

Volunteer, internship, student ambassador, or fundraising application details
Educational or professional status
Areas of interest, availability, skills, and motivation statements
Uploaded documents such as resumes or portfolios

c. Fundraising‑Related Information

Information submitted through fundraising request forms
Offline donation confirmations or proof of payment (such as screenshots or references), where voluntarily shared

d. Technical and Usage Information

IP address (anonymized where possible)
Browser type, device type, and operating system
Pages visited and interactions with our website
Advertising Identifiers: Data collected via tracking pixels (such as Meta Pixel) to help us understand the effectiveness of our campaigns.

3. How We Use Your Information

We use personal information only for purposes directly connected to Waduha’s mission, including:

Reviewing and processing applications and requests
Communicating regarding submissions, programs, or organizational matters
Managing volunteers, interns, and ambassadors
Coordinating fundraising activities and ensuring accountability
Maintaining internal records and compliance
Improving website performance, security, and user experience

We do not use personal data for unrelated commercial or advertising purposes.

4. Legal Basis for Processing Data

We process personal data on one or more of the following lawful bases:

Consent: Where you voluntarily submit information through forms or opt‑in communications.
Legitimate organizational interest: For internal administration, communication, and welfare operations.
Legal or regulatory obligation: Where required under Pakistani law or applicable regulations.

You may withdraw consent for non‑essential communications at any time.

5. Communications, Email, and SMS

Waduha may communicate with you via email, SMS, or WhatsApp for:

Application confirmations and updates
Program‑related communication
Organizational notices or announcements

We do not currently operate mass marketing campaigns. If newsletters or broader communications are introduced in the future, they will follow an opt‑in or clearly communicated consent‑based approach, similar to international humanitarian best practices. You will always have the option to opt out of non‑essential communications.

6. Fundraising and Donations

Waduha currently accepts donations primarily through offline methods such as bank transfers, cheques, or other approved channels.

a. Donation Instructions and Confirmation via donate.waduha.org

To support transparency and smooth record-keeping, Waduha may guide donors to use our donation portal donate.waduha.org to:

Review donation instructions (bank transfer / cheque details, where applicable)
Submit a payment confirmation (such as a reference number or screenshot), where voluntarily provided
Help our team verify and acknowledge donations efficiently

Any proof of payment or screenshots submitted through the portal are used only for verification, internal accounting, and accountability purposes.

b. No Personal Collection of Donations

All fundraising activities conducted in collaboration with Waduha are managed and controlled directly by the organization. Personal collection or independent handling of donations under Waduha’s name is not permitted.

c. Payment Gateways

Waduha does not currently operate a direct online payment gateway on our main website. If online payment options are introduced in the future, this policy will be updated to reflect the payment processors used and the safeguards applied.

7. Cookies, Analytics, and Tracking Technologies

Our website uses cookies and similar technologies to ensure essential functionality, understand how visitors use our site, and improve performance.

a. What We Use

Strictly Necessary Cookies: Essential for the website to function (e.g., processing your donation securely).
Analytics (Google Analytics 4): We use Google Analytics to understand how visitors interact with our site. This data is anonymized and helps us improve our content.
Session Recording (Microsoft Clarity): We use Microsoft Clarity to understand how users interact with our website through behavioral metrics, heatmaps, and session replays. This helps us fix errors and improve the donation experience. Note: Clarity masks all sensitive text input (such as passwords or credit card numbers) by default; this data is never recorded.
Advertising & Remarketing (Meta Pixel & Google Ads): We use the Meta (Facebook) Pixel and Google Ads Tag to measure the effectiveness of our social media campaigns. These tools allow us to show you relevant information (e.g., reminders about Zakat or urgent appeals) on platforms like Facebook, Instagram, and Google based on your previous visits to our site. No sensitive personal data (such as health status or financial details) is shared with these platforms.

b. Your Choices and Opt-Out

You can control your privacy preferences:

Google Analytics: Opt-out Browser Add-on
Facebook Ads: You can adjust your Ad Preferences here.
Cookies: You may disable cookies through your browser settings, though some features may not function as intended.

8. Data Sharing and Third Parties

We may share personal information only:

With trusted service providers who support our operations (including analytics and advertising partners like Meta and Google) and are bound by confidentiality obligations.
When required by law, regulation, or lawful authority.
For internal review, safeguarding, or compliance purposes.

We do not share personal data with third parties for commercial use unrelated to Waduha’s mission.

9. Data Storage and Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, misuse, loss, or disclosure.

Access to personal data is limited to authorized personnel only. While we take strong precautions, no digital system can be guaranteed to be completely secure.

10. Data Retention

Personal information is retained only for as long as necessary to:

Fulfill organizational and program needs
Meet legal or regulatory obligations
Maintain accountability and transparency

When information is no longer required, it is securely deleted or anonymized.

11. Your Rights

Subject to applicable laws, you may:

Request access to your personal information
Request correction of inaccurate or incomplete data
Request deletion of data where legally permissible
Withdraw consent for non‑essential communications

Requests may require identity verification and may be subject to legal or operational limitations.

12. Children and Vulnerable Individuals

Waduha works closely with children, orphans, and vulnerable communities. Information related to such individuals is handled with heightened confidentiality and is never publicly disclosed without lawful, ethical, and safeguarding justification.

13. External Links

Our website may contain links to external websites or platforms. Waduha is not responsible for the privacy practices or content of third‑party sites.

14. Policy Updates

We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes. The updated version will be published on this page with a revised date.

15. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:

Waduha Welfare Organization
Head Office: Lahore, Pakistan
Phone: +92-339-00010-85
Website: https://waduha.org
Email: team@waduha.org

By interacting with Waduha, you acknowledge and respect the principles outlined in this Privacy Policy.

Privacy Policy